Vela Flor Jewellery values your privacy. This page details our privacy practices regarding the information we collect when you fill out our contact form and accomplish any other forms on our website.
All personal information that we receive shall be processed in compliance with data protection legislation and regulations regarding the handling of personal data and privacy. This includes the General Data Protection Regulation (EU) 2016/679.
For the purposes of those laws, Vela Flor Jewellery possesses the responsibility to the control of the personal information that we collect.
Effective date: May 25, 2018
Information We Collect
Vella Flor Jewellery may collect various types of information that may serve different types of purposes in order to elevate the effectiveness of our service.
In using our service, you may be requested to provide personal information which includes details that may identify you individually. Personal information may include the following:
- First Name and Last Name
- Email Address
While using our services, we may also collect usage data, which refers to any information regarding how the service was accessed and utilized. Usage data includes the Internet Protocol (IP) address of your computer, your browser type and version, the pages that you visit in our website, the time and date of your visit, the length of time spent on each page visited, device identifiers, and other information.
Our website contains cookies to enhance the browsing experience of our users. Cookies are packets of data that are received and stored by devices, such as computers and smartphones, and sent back to our website without being altered.
Cookies keep track of a particular user’s most recent visit, as well as the information filled in by users on our online forms. Overall, these are consist of information that serves to differentiate our website visitors. However, our cookies do not contain information such as name, address, billing details, or any detail that is associated with the personal identity of the user.
These are the different types of cookies we use:
- Session Cookies. We use these for the operation of our website
- Preference Cookies. We use these in order to record your preferences (i.e. settings)
- Security Cookies. We use these to serve security purposes.
You can opt to refuse all cookies being sent by changing the setting in your browser. You can learn how to change your cookie preferences in the ‘Help’ menu of your browser.
Take note, however, that you will become limited to only some parts of our website if you do not accept cookies.
Use of Data
The data we collect may serve for the following purposes in order to provide a better experience to users and improve our service:
- For the assessment of your needs in order to provide a personalized experience
- For improving our website based on the information and feedback we received
- For our customer service to gain a basis in order to be able to respond effectively to your service requests and needs
- For our quick and efficient correspondence to your inquiries and requests
- For the monitoring of our service usage
- For the prevention and resolution of technical issues
How We Protect and Store Your Personal Information
All the personal information that we have collected are stored only for a time period that is necessary for serving a legal purpose, such as in processing a purchase.
The contact details we have obtained are also retained for the purpose of maintaining our convenient communication with you.
Vela Flor Jewellery puts a high value on your security. We are committed to protecting your personal data from any activities that may render the loss, misuse, or modification of your information. Our company has launched thorough measures of protecting your personal data.
Transfer of Data
You must be aware that all the personal information you provided may be transferred outside the European Economic Area (EEA). EEA includes the EU member states, Norway, Liechtenstein, and Iceland. Be guided that data protection legislation and regulations may vary among different jurisdictions.
In the case of transferring information, we will take the necessary actions in order to ensure the protection and security of your personal data. Your agreement towards these information transfers for the purposes aforementioned is confirmed by the submission of your personal data.
Control of Personal Information
For the betterment of your experience with our service, we want to keep your personal information accurate and updated. In any case that modifications or corrections should be made to your personal details, you may request us, or we may ask you to update, modify, or correct the information when we think that it is inaccurate.
You have the right to ask us to remove details or information that are unnecessary. You have the right to decline or restrict any information processes, retract your consent, and request us to transfer your data to a third party. In the event that you should wish to obtain a copy of your data from us, you can let us know and we would gladly correspond.
For any concerns that involve the modification and update of your personal information or request for the copy of the personal data we have collected, please send us an email at email@example.com.
If you correspond to any of our social media accounts, we receive the personal data that are indicated in your profile. The information includes, but are not limited to, your account name, age, address or location, gender, and interests. The data that we acquire serves the legal purpose of creating marketing content that would be of interest to our visitors on social media. The usage of the information we received is bound by the terms and policies of the social media sites.
For the convenience of communication, you can also correspond with us through our social media accounts if you wish to communicate with us.
Third- Party Service Providers
Vela Flor Jewellery uses third-party service providers for data collection and analysis in order that we may enhance our services to provide a better experience for our customers. There are third-party services that we use:
For the efficacy of managing our online services, we utilized Woo Commerce as the platform for our website.
How to Contact Vela Flor Jewellery